General Info

FROM JEWELRY

Each FROM jewelry are hand made with precision and care. Our designs preserve subtle details from our jewelers’ hands and enhance the natural beauty of our stones. All pieces are created in small, made-to-order batches using the finest quality materials and conflict-free diamonds.



GENERAL SHIPPING

Please allow 10-14 working days to deliver your jewelry. We do ship nationwide using one night service delivery company (JNE YES and Sicepat BEST) insured with tracking number. The delivery usually takes 1-2 days depends on your location. We ship all jewelry from Jakarta.



EXCHANGE / CREDIT / REFUND

As each piece is made individually based on your order, we do not accept exchange, credit or refund on any circumstances. However, we do accept resizing with and additional subsidized fee.



AFTER SALES SERVICE

Due to the natural character of each metal, your jewelry will shown a sign of worn, like light scratch or dull overtime. FROM is not responsible for broken or lost stones, however does offer stone replacements for a reasonable repair fee. We’re here to help you. FROM has an amazing team that is ready to assist with your jewelry. Don’t hesitate to get in touch with questions or concerns: custom@fromtinyislands.com - we’ll do our best to provide honest and speedy service.

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